栖境技术支持
FinNest Technical Support
如何添加鱼缸小组件、编辑三种尺寸、刷新天气、恢复购买和联系支持。
Get help adding and editing aquarium widgets, refreshing weather, restoring purchases, and contacting support.
这里可以查到添加鱼缸小组件、设置天气和恢复购买的操作步骤。
系统要求：iOS 或 iPadOS 17.6 及以上版本
常见问题
如何把鱼缸放到主屏幕？
1. 先打开栖境。左右滑动鱼缸或点下方圆点，选小号、中号或大号。 2. 用「鱼儿」「造景」「外观」布置当前尺寸，改动会自动保存。可在「造景 → 选用造景样式」替换造景与背景，保留已有鱼儿。 3. 长按主屏幕空白处，打开「添加小组件」，搜索「栖境」或 FinNest，添加相同尺寸的小组件。点击小组件会回到 App 的对应尺寸。
小组件为什么还显示旧布置，或者鱼儿没有游动？
- 每个尺寸独立保存。小组件仍显示旧内容时，先打开 App 检查同尺寸的鱼缸是否已保存。主屏幕刷新由系统安排，编辑后可能需要等待。
- 小组件静止时，可检查「设置 → 辅助功能 → 动态效果」中的「减少动态效果」。
如何显示时间、日期或天气？
打开「更多 → 设置 → 鱼缸显示」，滑动预览选尺寸。选择「时间」「日期」或「天气」后，可用「位置」菜单选四角之一。这三种样式需要相应权益。「纯布景」可免费使用。
首次设置天气时，在「更多 → 设置 → 天气」点「允许定位并获取天气」，并允许使用期间定位。再回到「鱼缸显示」选择「天气」。天气过期或无法取得时，可在天气设置中点「刷新天气」，并检查网络和系统定位权限。点鱼缸内的 Apple Weather 标识可查看数据来源。
如何恢复购买？
点左上角皇冠进入「商店与会员」，可查看鱼组和会员。内购开放后，重装或换设备可用原购买的 Apple 账户点击「恢复购买」，取回有效的内购权益。鱼缸布局保存在原设备上。
如何取消月度会员？
在「设置 → Apple 账户 → 订阅」可管理或取消月度会员。购买永久会员后，你仍可在 Apple 账户中单独取消已有月度订阅。账单和退款申请由 Apple 处理。
联系支持
如需帮助，请发送邮件至 MichaelSilvesterCN+FinNest@gmail.com。请附上以下信息，方便排查。
- 栖境版本、设备型号和系统版本
- 出现问题的鱼缸尺寸
- 可复现问题的操作步骤
- 如附截图，请先遮盖其中的个人资料
相关链接
Find steps for adding aquarium widgets, setting up weather, and restoring purchases.
System Requirements: iOS or iPadOS 17.6 or later
Frequently Asked Questions
How do I add the aquarium to my Home Screen?
1. Open FinNest. Swipe the aquarium or tap the dots below it to pick Small, Medium, or Large. 2. Use Fish, Props, and Appearance to edit that size. Changes save automatically. To replace the scenery and background while keeping your fish, open Props → Choose Scenery Preset. 3. Touch and hold an empty area of the Home Screen, open the widget gallery, search for FinNest, and add the matching size. Tap the widget to open that size in the app.
Why does my widget show an older layout or still fish?
- Each size is saved separately. If the widget shows an older layout, open FinNest and check that the matching size has saved. The system schedules Home Screen refreshes, so updates can take a little while.
- If the fish are still, check Reduce Motion in Settings → Accessibility → Motion.
How do I show the time, date, or weather?
Open More → Settings → Aquarium Display and swipe the preview to choose a size. Select Time, Date, or Weather, then use Position to pick a corner. Those three styles require the corresponding unlock. Scene Only is free.
To set up Weather for the first time, open More → Settings → Weather, tap Allow Location and Get Weather, and grant location access while using the app. Return to Aquarium Display and select Weather. If weather data is out of date or unavailable, tap Refresh Weather in Weather settings and check your connection and system location permissions. Tap the Apple Weather mark in the aquarium for data attribution.
How do I restore my purchases?
Tap the crown at the top left to open Store & Membership and view packs and memberships. When in-app purchases are available, you can use the Apple Account you purchased with and tap Restore Purchases to recover eligible purchases after reinstalling or moving to another device. Aquarium layouts are stored on the device where you created them.
How do I cancel Monthly Membership?
Manage or cancel Monthly Membership in Settings → Apple Account → Subscriptions. After purchasing Lifetime Membership, you can still cancel an existing monthly subscription separately through your Apple Account. Billing and refund requests are handled by Apple.
Contact Support
If you need help, email MichaelSilvesterCN+FinNest@gmail.com. Please include the following information.
- FinNest version, device model, and OS version
- The affected aquarium size
- Steps to reproduce the issue
- Optional screenshots with personal details removed
